Bushnell Wingman Remote Not Working

If you’re experiencing issues with your Bushnell Wingman remote not working as expected, there could be several reasons behind the problem. This guide will walk you through some common troubleshooting steps to help you get your Wingman remote back in working order.

1. Check the Batteries

One of the most common reasons for a remote control not working is dead or low batteries. Follow these steps to check and replace the batteries:

  • Remove the battery cover from the back of the remote.
  • Inspect the batteries for any signs of leakage or corrosion.
  • Replace the batteries with fresh ones, making sure they are inserted correctly.

2. Ensure Line of Sight

The Bushnell Wingman remote operates via infrared (IR) signals, which require a clear line of sight to the device. Ensure there are no obstructions between the remote and your Wingman speaker. Try to aim the remote directly at the Wingman and press the buttons.

3. Check for Obstructions

Sometimes, even if you have a clear line of sight, obstructions can interfere with the remote’s signals. Remove any objects or obstacles that might be blocking the path between the remote and the Wingman speaker.

4. Reset the Remote

Resetting the remote can often resolve issues related to its functionality. Here’s how to do it:

  • Remove the batteries from the remote.
  • Leave the batteries out for at least 30 seconds.
  • Reinsert the batteries and test the remote again.

5. Pairing the Remote

If the remote still doesn’t work after resetting, you may need to re-pair it with the Wingman speaker. Refer to the user manual for specific instructions on how to pair the remote with your device.

6. Check for Interference

Other electronic devices emitting IR signals, such as other remotes, fluorescent lights, or sunlight, can interfere with the Bushnell Wingman remote’s operation. Try using the remote in a different location or under different lighting conditions.

7. Firmware Update

Ensure that your Wingman speaker has the latest firmware installed. Sometimes, a firmware update can resolve compatibility issues with the remote control. Check the Bushnell website or the user manual for instructions on how to update the firmware.

8. Contact Bushnell Support

If you’ve tried all the above steps and your Wingman remote still isn’t working, it’s a good idea to contact Bushnell’s customer support for further assistance. They can provide additional troubleshooting steps or guide you through the process of repairing or replacing the remote if necessary.

9. Consider Environmental Factors

Sometimes, environmental factors can affect the performance of your remote. Here are a few additional considerations:

  • Distance: Make sure you’re within the specified operating range of the remote, which is typically around 30 feet (9 meters).
  • Angle: Ensure that you’re aiming the remote directly at the IR receiver on the Wingman speaker. It may have a limited acceptance angle, so be precise in your aim.
  • Sunlight: Direct sunlight can interfere with IR signals. If you’re using the remote outdoors, try to find a shaded area for better performance.
  • Reflective Surfaces: Highly reflective surfaces like glass or mirrors can bounce IR signals, causing interference. Be mindful of such surfaces in your surroundings.

10. Test with Another Remote

To rule out whether the issue is with the Wingman remote itself or the Wingman speaker, try using another compatible remote if available. If the second remote works correctly, it might indicate a problem with the original remote.

11. Cleaning and Maintenance

Over time, dust and dirt can accumulate on the remote’s IR transmitter, affecting its performance. Carefully clean the remote’s IR transmitter with a soft, lint-free cloth. Ensure there are no obstructions or debris on the Wingman speaker’s IR receiver as well.

12. Replacement Remote

If all else fails and you’re unable to get your Bushnell Wingman remote to work, consider purchasing a replacement remote. Bushnell may offer replacement remotes for purchase, and they should be compatible with your Wingman speaker.

Common Issues

IssueDescriptionPossible CausesTroubleshooting TipsResolution
Remote Not Turning OnRemote does not power upDead batteries, faulty power buttonReplace batteries, check power buttonReplace remote if necessary
Connection ProblemsIssues with device pairingBluetooth issues, interferenceRe-pair the device, check for interferenceAdjust Bluetooth settings
Button ResponsivenessButtons not workingDust/dirt under buttons, physical damageClean buttons, replace damaged onesReplace remote if necessary
Screen Display IssuesDisplay problemsScreen damage, software glitchCheck for physical damage, update softwareRepair or replace screen, update firmware
Range ProblemsRemote not working at a distanceLow battery, interference, obstructionsReplace batteries, reduce interference, clear obstructionsImprove battery life, relocate, remove obstructions

Troubleshooting Steps

1. Check BatteriesVerify if the batteries are installed correctly and have power.
2. Power Cycle RemoteTurn the remote off and on to reset it.
3. Re-pair DevicesReconnect the remote to the Wingman device.
4. Check for InterferenceIdentify and eliminate any potential sources of interference.
5. Clean ButtonsClean any dust or dirt under non-responsive buttons.
6. Update SoftwareEnsure the remote and Wingman device have the latest firmware.
7. Inspect ScreenCheck for physical damage to the remote’s screen.
8. Range TestTest the remote’s functionality at different distances.
9. Obstruction CheckClear any obstructions between the remote and the Wingman device.
10. Contact SupportIf issues persist, contact Bushnell support for further assistance.

Battery Information

Battery TypeRecommended BrandVoltageLifespan (approx.)Notes
AA AlkalineDuracell1.5V6-12 monthsCommonly used, readily available
AA LithiumEnergizer1.5V1-2 yearsLonger lifespan, better in cold conditions
Rechargeable AAEneloop1.2VVariesEco-friendly, rechargeable

Common Interference Sources

Interference SourceDescriptionMitigation
Other Bluetooth DevicesNearby Bluetooth devices can interfere with the remote’s connection.Adjust Bluetooth channels or disable other devices temporarily.
Wi-Fi NetworksOverlapping Wi-Fi networks can cause interference.Choose less congested Wi-Fi channels if possible.
Electronic DevicesAppliances and electronic devices emit electromagnetic interference.Keep the remote away from such devices or use shielding materials.
Metal ObjectsMetal surfaces can block or reflect Bluetooth signals.Reposition the remote for better line-of-sight.
Thick WallsThick walls can weaken Bluetooth signals.Move closer to the Wingman device or use signal boosters if necessary.

Remote Replacement Options

Warranty ClaimIf the remote is under warranty, contact Bushnell for a replacement.No cost for eligible cases, quick replacementLimited to warranty terms, may not cover all issues
Purchase NewBuy a new Bushnell Wingman remote.Immediate replacement, warranty includedOut-of-pocket cost, potential for recurring issues
Third-PartyExplore third-party remote alternatives compatible with Wingman.Potential cost savings, wide selectionCompatibility issues, limited warranty support


Troubleshooting a Bushnell Wingman remote not working can be a straightforward process by following the steps mentioned above. Begin with basic checks like batteries and line of sight, and gradually work your way through the more advanced troubleshooting measures. If the issue persists, don’t hesitate to contact Bushnell’s customer support for expert assistance or consider acquiring a replacement remote if necessary.

Bushnell Wingman Remote Not Working


  • Grace Kaufman

    Grace Kaufman, our Creative Director and a Golf Course Design Specialist, brings a touch of creativity and visual flair to The Golf Mine. With a keen eye for design and a deep understanding of course layout, she ensures that our content not only informs but also engages and inspires. Grace's innovative approach, combined with her specialization in golf course design, enhances the overall experience for our readers, making our blog more than just words on a screen.

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